The Federal Trade Commission (FTC) requires manufacturers to attach a permanent label to textile garments that provides directions for their care. According to the 1972 Care Label Rule and its 1984 amendment, manufactures and importers must list at least one method of safe care for a garment. The Rule covers all textile clothing except footwear, gloves, hats, suede and leather clothing, and household items, such as linens.
These are the things we can do for you. We understand the timeframe involved with sending it back for a signature, but we feel your customer needs to be fully informed of concerns that may arise with their item. That is where the releases come in. Releases explain the concerns or issues that may arise with the item.
Team Jackets top the list for getting releases from your customer. These are the Raider or 49er Jackets. Releases inform your customer of some issue that may occur during the cleaning process. On team jackets, there usually are multiple colors of a darker color rubbing off onto a lighter color. leaving it with dye transfer. When cleaned, the dye transfer lightens some, but DOES NOT totally lift off the lighter skin. Your customer needs to be made aware of this. With dye transfer, if your customer is getting their garment cleaned because the sleeves or body are 'soiled' looking from dye transfer, they may still appear 'dirty' after the cleaning process. A release forms informs your customer of potential situations that may occur in the cleaning method with their item.
Purses - all purses cleaned need to have a release form signed by the customer. Most issues with purses are the glue and cardboard inserts in the bottoms, dye bleeding and the bling, bling designs or hardware breaking.
Lace trims - lace trimmed garments are all the rage lately. We are noticing that many have been made by piecing strips together with glue for the design. While they make a great design on the garment, however, the glue dissolves in the cleaning methods and the jacket needs to be re-laced after cleaning. Now, if a jacket's lace comes unglued, either you can re-lace it for your customer, or our alteration department can. Obviously, there will by additional charges if our alterations department does the work.
Multi color bleeder - two or more contrasting colors on a garment that has dyes that are not color fasted and will run or bled in the cleaning process. Most multi colors are tested and returned to you for consent to process.
Sherling - sherling garments are made with glue. Glue either dissolves or darkens in the areas used. Because the majority of sherlings jackets or coats are not natural colored skins, dyes are used. These dyes lighten in cleaning. Your customer needs to be made aware of this.
